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Use the "My Account" area to manage your account. Here you can change your billing and shipping address, update your password, recieve your password, check your order history and track a recent order... Click Here

 



 

Our customer service section is here to help answer any questions you may have about this site or any previous orders you may have placed with AtlasPen.com... Click Here

 



 

Contact Us
Via Phone : 1-800-327-3232
Via Fax : 1-800-342-8889
Via Email:
sales@atlaspen.com

Digital Art Guidelines
We accept images created in Photoshop, Illustrator, Freehand or Corel Draw, provided that fonts are converted to paths/outlines/curves. Min resolution for Photoshop is 1200 dpi. Quark, Pagemaker or MS Publisher: Images and fonts must be submitted as separate files. For more information Click Here.

E-mail your logo
E-mail your logo/art (with contact name and phone) to: logos@atlaspen.com.

Layout
If a layout or sketch is not submitted, printer's judgment will be used.

F.O.B.
All items are sold F.O.B. origin. Atlas will prepay and add shipping charges to your order. C.O.D., Freight Collect, Consignee Billing, or 3rd Party Billing options are not available. All shipments are sent via United Parcel Service. If U.P.S service is not available in your area, shipment will be made via U.S. Postal Service Air Parcel Post or Priority Mail.

Multiple Item Order
Each item is manufactured and shipped seperately. We cannot combine or consolodate different items prior to shipment.

Prices
All prices listed include a one color imprint on one location, unless otherwise specified in the item description. For multiple color imprinting or multiple location imprinting or other special options, additional charges will apply. Please request a custom price quotation for your specific requirements through this link: sales@atlaspen.com

Minimum Order
The lowest quantity shown for each item is the minimum that can be ordered.

Color
The limitations of the digital imaging process may distort the color of some products. If color is critical to your promotion, we recommend ordering a sample before placing your order.

Over-Runs
Due to variations in the imprinting process, all orders are subject to a 10% over-run or under-run.

Guarantee
All items are guaranteed to be free from defect in material and workmanship. Your ad-copy is guaranteed to be reproduced as submitted. Ink refills for writing instruments are guaranteed for three months after receipt of goods.

Returns
Merchandise cannot be returned without authorization.

Artwork
All orders requiring new logos or artwork must have the logo or artwork submitted from the buyer to Atlas Pen & Pencil Corp. Logos or artwork which do not meet commercially acceptable standards are subject to additional artwork charges at the rate of $40.00 per hour.
Fax or Email proof charges are $15.00 per order.

Pictures
Logos used in this catalog are for illustrative purposes only, and do not imply endorsement, nor are any items with these specific logos for sale to anyone other than the parties expressly authorized by the owner of such designs.

Warranties
Atlas guarantees all goods manufactured to be free from defects of material and workmanship. All claims must be made within 30 days of receipt of goods. Any merchandise found to be defective will be replaced. Atlas makes no other warranties, expressed or implied. Atlas has the unconditional authority to modify products as needed to assure product quality and product availability.

Sample Requests
To order your no-charge samples, please specify the Atlas Item Number and Color in your request. Samples generally have random imprints or logos.  Certain high cost items are available on a chargeable basis and this notification will be provided to you upon receipt of your Sample Request.   Samples are typically shipped with 1-2 business days, where possible, via Ups Ground service.  Click here to place your order now.

E-Gift Certificates
Please note that any E-Gift Certificates bought on the AtlasPen.com website may only be used/redeemed on AtlasPen.com and not on any other website. 

 



 

By Keyword: Enter your keyword in the search box in the upper right hand corner and press go. The results will be displayed on the following page. Example: Calendars

By Category: When doing a search, you will see a list of categories that match the keyword you searched with. Clicking on a catagory will show you the complete list of products for that category. Example: Pens

By Catalog Number: You can still search by catalog number on the new AtlasPen.com. Just enter the product number for the item you are looking for and hit go!

 



 

Catalog Requests: If you would like a copy of our catalog mailed to you, you may click the link on the left of the page, or "Click Here" now.

E-Mail Updates: AtlasPen.com periodically likes to send notices about current sales or new items to there valued customers. This is a great way to keep up to date on what is happening at Atlaspen.com. If you are interested in recieving our updates, please fill out the form directly below
First Name Last Name E-Mail Address

Express-Shop: AtlasPen.com has just made it even easier to order items online. Just click the Express-Shop button on the left of the page which takes you to the express-Shop form. Simply input the item numbers and quatities into the form, and click submit. All the items you entered will be automatically added to your shopiing cart. It's that easy!  Click Here

To Unsubscribe: If you no longer wish to receive our promotional emails and other discount offers, please click the "unsubscribe" link located at the bottom part of each of these emails we send.

 



 

Why do I have to register before I place an order?
Registration will help you to get the most out of the "Atlas Pen". Once you've registered your billing and shipping address will be remembered on future visits. Registration also allows you to look up your previous order, place re-orders and track recently placed orders.

How does my shopping cart work?
When you see an item you want to buy, enter a quantity and click on the "add to cart" button. This places the item in your shopping cart. After you've finished shopping, select "Checkout" from the shopping cart page. First, we will ask you for your name, billing address, and shipping address. Next, you will need to customize your products by choosing colors and adding your logo. Next you will need to review your order information. If the information is correct, enter your credit card information and click "Continue". A page will appear that confirms your order and gives you an order number that you can use if you need to contact us. We will also confirm your order via e-mail within 24 hours.

Do I have to buy the items I place in my shopping cart?
No. You can remove an item from your cart at any time pressing the red trash can button next to the item. Your order is not final until you enter your credit card number and continue to the final step.

How do I checkout?
Once you have added items to your shopping cart, click the checkout button to begin the checking out process.

I want to order via mail.
Please send your order to:
Atlas Pen & Pencil Corp.
408 Madison St. #126
Shelbyville, TN 37160

Purchasing Items:
First you will need to register with AtlasPen.com. Click Here. You will need a credit card to purchase items on AtlasPen.com. You only need to input your credit card information in the final step of the checkout procedure.

Is it safe to use my credit card online?
It's statistically safer to use your credit card over the Internet than in a typical restaurant or department store. "Atlas Pen" servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer and AOL's browser so that only "Atlas Pen" can read a buyer's personal information. If you still aren't totally convinced, you may mail your order to: Atlas Pen & Pencil Corp. - P.O. Box 600, Hollywood, FL 33022.

What is Re-Ordering?
If you have made a purchase on AtlasPen.com, your order will be stored in your "Order History". Then you could reorder a previously placed order quickly and easily. If you would like to reorder, Click Here.

Customized Products:
AtlasPen.com offers hundreds of products that can be customized, or imprinted with you companies logo. During the checkout process, you will be given an oppurtunity to upload your logo to Atlas Pen to be imprinted on to the products you have choosen to purchase.

Legal Notices
Authorization - When you place an order with Atlas Pen & Pencil Corp., you represent and warrant that you have the authority to order and purchase the products specified on your order. In the event that buyer's account is placed for collection, buyer agrees to pay a service charge of 1% per month or the highest rate allowed by law (whichever is the lesser), from the due date of each invoice to date of payment, and buyer agrees to pay collection and/or attorney fees of 33% of the amount owed. Buyer agrees that any dealings between Buyer and Atlas Pen & Pencil Corp., shall be governed by and interpreted in accordance with the laws of the State of Florida and customer further agrees to the jurisdiction of Florida State Courts to determine any controversy arising in their dealings. Atlas reserves the right to reverse discounts if invoices are not paid within terms. In consideration of creditor extending the use of this website to the buyer, the buyer personally and individually guarantees unconditionally full and prompt payment of past, present and future obligations by the Credit Card submitted with this order, and hereby waiving notice of acceptance of this guaranty, notice of sale of goods and/or labor provided customer by creditor and notice of default or change or extension of credit terms. The buyer consents that this is a continuing guaranty of payment to creditor by credit card and agrees to these terms and conditions.

 


If you can't find it, we can get it.

We at Atlas Pen & Pencil make every effort to accomodate the customer. We stock thousands of products in our wharehouse, some of which are not yet available online and others which we can get for you .

If there is a product you are looking for we can probably find it. Simply fill out the form below and we will try to get it for you.

Once we receive your request we will reply to you with the info as requested. Please be as specific as possible in your request... Click Here